Eftelya Sigorta ("Company") acts as the Data Controller under the Turkish Personal Data Protection Law No. 6698 ("KVKK"). This notice explains how we process your personal data when you use our website, request an insurance quote, or contact us.
1. Data Controller
Legal name: Eftelya Sigorta Aracılık Hizmetleri Ltd. Şti.
Address: Harbiye Mah, Abdi İpekçi Cad No: 7, Arman Palas Apt, Floor 2, Apt 8, Nişantaşı, Şişli / İstanbul, Türkiye
Phone: +90 (212) 211 71 18
Email: eftelya@eftelyasigorta.com
2. Categories of Personal Data Processed
- Identity data: name, national ID number, date of birth
- Contact data: phone, email, address
- Insurance-related data: policy details, claim history, vehicle / property data
- Financial data: payment method, invoice information
- Transaction security: IP address, cookies, log records
3. Purposes of Processing
- Establishing and executing the insurance contract
- Preparing and presenting insurance quotes
- Managing claim processes
- Measuring customer satisfaction
- Fulfilling legal obligations (SBM reporting, Treasury notifications)
- Evaluating requests and complaints
4. Data Transfers
Your personal data may be transferred to partner insurance companies (AXA, Allianz, Anadolu Sigorta etc.), to the Insurance Information and Monitoring Center (SBM), to regulators and to legally authorised public institutions in compliance with KVKK Articles 8 and 9.
5. Method and Legal Basis of Collection
We collect personal data through our website, email, phone, in-person applications and electronic data-sharing systems with insurance companies. The legal basis includes the conclusion or performance of a contract, compliance with legal obligations, our legitimate interests, and your explicit consent (KVKK Art. 5/2).
6. Your Rights Under KVKK Article 11
- Learn whether your personal data is being processed
- Request information about processing
- Learn the purpose of processing and whether it is used in line with that purpose
- Know third parties to whom data has been transferred domestically or abroad
- Request correction of incomplete or inaccurate data
- Request deletion or destruction within the scope of KVKK Art. 7
- Request notification of corrections / deletions to third parties
- Object to outcomes derived solely from automated processing
- Seek compensation in case of damages from unlawful processing
7. Cookie Policy
We use cookies to improve visitor experience and analyse traffic. Consent is requested for non-essential cookies via your browser. You can delete or block cookies through your browser settings at any time.
8. Contact
To exercise your rights under KVKK or for questions, please contact us at eftelya@eftelyasigorta.com.